Support

Before you write

• Say what you were doing and what happened instead. A screenshot helps, but leave out anything you’d rather keep private, such as your weight.
• Your username is on Profile; including it helps us find your account.
• For an idea rather than a problem, see Request a feature.

Common questions

Signing in on a new iPhone

Sign in with the same Apple or Google account you used before. If you’ve linked both in Profile › Sign-in methods, either one opens the same account. Caloit never joins two accounts just because their email addresses match.

An estimate looks wrong

AI estimates are estimates. Open the entry to change the portion, fix it in plain words with Fix with AI, or type any number yourself.

Your plan and daily AI logs

Pro includes 20 AI logs a day, shared by meal photos, labels, descriptions and Fix with AI. Everything else is free. Profile › Plan & daily allowance shows what’s left today and when it resets.

Your data

Profile › Export data makes a copy of everything in your account, and Profile › Delete account deletes it. The Privacy Policy explains what Caloit keeps and why.